Frequently Asked Questions

Yes, absolutely. All our sarees are handcrafted by skilled artisan families in Pedana and Srikalahasti, Andhra Pradesh. We work directly with weavers — no middlemen.

Many of our sarees use traditional natural vegetable dyes derived from plants, minerals, and other organic sources. Each product page specifies the dye type used.

Dry clean is recommended for silk sarees. Cotton sarees can be gently hand-washed in cold water with mild detergent. Dry in shade — avoid direct sunlight to preserve colour.

Yes! COD is available on all orders across India. A small handling fee may apply for orders above ₹5,000.

Orders are dispatched within 24–48 hours of payment confirmation and usually delivered in 3–7 business days, depending on your location. Remote areas may take 7–12 business days.

Yes, within 7 days of delivery. The item must be unused, unwashed, and in original packaging with all tags intact. Visit our Returns page to submit a request.

Yes! We offer special pricing for bulk orders of 10+ pieces. Visit our Bulk Order page or contact us on WhatsApp for a custom quote.

Yes, a tracking link is sent via WhatsApp and SMS once your order is dispatched. You can also use our Track Order page.

We photograph our sarees in natural light for accuracy. However, slight colour variations may occur due to screen settings and lighting conditions. This is a natural characteristic of handmade textiles.

Shipping is free on all orders above ₹500. Orders below ₹500 carry a flat ₹50 shipping charge, shown clearly before payment.

Yes, we ship to most countries. International shipping is free on orders above ₹10,000 and a flat ₹2,500 below that, with no country-wise or weight-based variation. Delivery usually takes 7–14 business days. Customs duties or taxes, if any, are paid by the recipient.